We kindly ask that you please choose your items carefully as we only accept exchanges within 7 days of delivery. Exchanges are not applicable on sale items.
If the item is faulty we will gladly refund the amount of the item via the payment method.
If you are not completely satisfied with your order, please contact us at firstname.lastname@example.org
Once we have received your enquiry, items can then be returned to the address below along with the original invoice –
PO BOX 125, Ryde, NSW, 1680
Items can only be returned under the following conditions:
- Item/s are returned within 7 days of receipt;
- The goods are in the original condition, with all tags attached, no make-up or deodorant marks.
- The Tax Invoice is provided as proof of purchase.
- We are notified prior to the goods being returned.
- Item/s are not on sale.
Please note that you are responsible for all shipping and handling costs for all returns. Upon receipt of your order, a credit for the full purchase amount will be provided excluding the shipping fee. If in the event free shipping is provided, the $8 free shipping fee will be deducted from the final refunded amount.
We recommend a trackable express shipping service is used for all returns to ensure that we receive your returned item. We are not responsible for the loss of returned items.
FREE SHIPPING ON ORDERS OVER $100
All our orders are shipped via Australia Post and posted within 1-2 business days of receiving your order.
We offer a flat rate of $5 for Standard Delivery or $10 for Express Post for purchases $99 and under.
Free Shipping for purchases over $100 applies to the order total after discounts and promotions have been applied. Your Free Shipping discount will automatically apply at checkout via Paypal.
For delivery times visit the Australia Post page & type "Ryde, NSW" as the destination sent from.
At the moment we only ship within Australia, however if you are visiting internationally, please contact us at email@example.com to discuss international shipping.
We search far and wide for the pieces we carry, but with such a selection, sizing can vary between brands and designers. Our size chart is based on general industry sizing standards combined with the measurements and sizing used by designers we carry.
If you would like specific measurements for a particular item, please email us at firstname.lastname@example.org & we'd be happy to provide them.
P.S. For a good indication of sizing we've labeled what size the model is wearing in the description.
Beige luxe fleece pants.
Ribbed cuffing around ankles.
Elastic around waist & pockets.
Jess wears S. She normally wears a size 8.
Height: 1.65m | Bust: 83cm | Waist: 67cm | Hips: 90cm